At Sampige Resort, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, make a booking, or stay at our property.
By using our website or confirming a reservation, you agree to the terms described in this policy.
We collect personal and non-personal information from guests and visitors for the purpose of delivering a seamless experience. This includes:
Personal Information:
Name, contact number, email address, postal address, date of birth, government-issued ID (Aadhaar, Passport, Driver’s License, etc.), and payment details.
Booking Information:
Dates of stay, room type, number of guests, and preferences shared during booking.
Device & Usage Data:
IP address, browser type, device type, and general browsing behavior on our website.
Feedback & Communication:
Information you provide via emails, forms, surveys, or guest feedback.
Your data is used solely for legitimate and service-related purposes, including:
Processing reservations and payments
Confirming, modifying, or cancelling bookings
Providing check-in, housekeeping, and guest services
Responding to queries or special requests
Sending booking confirmations, invoices, or updates
Improving our services and guest experience
Ensuring compliance with legal and regulatory requirements
We do not sell, rent, or trade your personal information to any third party.
We may share limited guest information only with trusted service providers and partners who help us deliver our services, such as:
Payment gateways and banks (for processing payments)
Booking partners (like MakeMyTrip, Goibibo, Booking.com)
Legal authorities (if required under applicable law)
All such partners are bound by confidentiality obligations and are authorized to use your data solely for operational purposes.
Your information is securely stored only as long as necessary for providing services, fulfilling legal obligations, resolving disputes, or enforcing agreements. Once data is no longer required, it is deleted or anonymized.
We take appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, loss, or alteration.
However, while we strive to maintain strong security, no system is completely foolproof. Guests are encouraged to safeguard their own credentials and notify us of any suspected misuse.
Our website may use cookies or similar technologies to enhance browsing, analyze traffic, and personalize content.
You can choose to accept or reject cookies through your browser settings. Rejecting cookies may limit some site functionalities.
As a guest, you have the right to:
Access or request a copy of your personal data
Correct inaccurate or outdated information
Withdraw consent for marketing communications
Request deletion of your information (subject to legal retention requirements)
To exercise these rights, please email us at connect@sampigeresort.com.
Our website may contain links to third-party sites (e.g., MakeMyTrip, social media). We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their respective privacy policies before sharing personal data.
This Privacy Policy may be updated periodically to reflect legal, operational, or technological changes. Updated versions will be posted on this page with a revised effective date. Your continued use of our website or services after such changes implies acceptance of the updated policy.
For any questions regarding cancellations, refunds, or booking changes, our team is always ready to help.
📞 +91 72045 42424
📧 connect@sampigeresort.com
We aim to respond to all queries within 24 hours.
